Integrate Groove with JobNimbus
Send information between Groove and JobNimbus automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in JobNimbus for new tickets created in Groove
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your JobNimbus for fresh tickets initiated in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in JobNimbus.
Create a task in JobNimbus for new tickets created in Groove
Groove + JobNimbus
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Supported triggers and actions
Integrate Groove and JobNimbus using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket created
Triggers when a new ticket is created
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Agent replied
Triggers when an agent replies to a ticket
Ticket deleted
Triggers when a ticket is deleted from trash
Note added
Triggers when a note is added to a ticket
Ticket priority changed
Triggers when a ticket's priority is changed
Task created
Triggers when a new task is created
Task updated
Triggers when the details of an existing task are updated
Activity created
Triggers when a new activity is created
Contact updated
Triggers when the details of an existing contact are updated
Contact created
Triggers when a new contact is created
Task created or updated
Triggers when a task is created or updated
Activity created or updated
Triggers when an activity is created or updated
Activity updated
Triggers when the details of an existing activity are updated
Contact created or updated
Triggers when a contact is created or updated
Job updated
Triggers when the details of an existing job are updated
Job created
Triggers when a new job is created
Job created or updated
Triggers when a job is created or updated
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Find customer
Fetches customer profile details using email address
Create contact
Creates a new contact
Create task
Creates a new task
Create job
Creates a new job
Create activity
Creates a new activity
Update job
Updates the details of an existing job
Update activity
Updates the details of an existing activity
Update task
Updates the details of an existing task
Update contact
Updates the details of an existing contact
Fetch activity
Fetches the details of an existing activity using ID
Fetch task
Fetches the details of an existing task using ID
Fetch contact
Fetches the details of an existing contact using ID
Fetch job
Fetches the details of an existing job using ID
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
What is JobNimbus?
JobNimbus is CRM and project management software that helps contractors streamline their communication and manage their teams better.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
