![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Integrate Groove with Runrun.it
Send information between Groove and Runrun.it automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Generate a task within your Runrun.it for fresh tickets initiated in Groove
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Runrun.it for new tickets created in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Runrun.it.
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Generate a task within your Runrun.it for fresh tickets initiated in Groove
Groove + Runrun.it
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Groove and Runrun.it
Connect Groove and Runrun.it with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Runrun.it using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Customer added
Triggers when a customer is added
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket assigned
Triggers when a ticket is assigned
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket tagged
Triggers when a ticket is tagged
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket closed
Triggers when a ticket is closed
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket opened
Triggers when a ticket is opened
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Customer replied
Triggers when a customer replies to a ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Agent replied
Triggers when an agent replies to a ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket deleted
Triggers when a ticket is deleted from trash
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Note added
Triggers when a note is added to a ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket priority changed
Triggers when a ticket's priority is changed
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Task created
Triggers when a new task is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Client created
Triggers when a new client is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Add note
Adds a private note to an existing ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Create new ticket
Starts a new ticket for your customer
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Assign agent to ticket
Assigns an agent to a ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Reopen ticket
Changes the state of a ticket to Opened
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Change ticket state
Changes the state of a ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Close ticket
Changes the state of a ticket to Closed
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Find customer
Fetches customer profile details using email address
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Create post on enterprise wall
Creates a new post on enterprise wall
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Create post on team wall
Creates a new post on team wall
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Create task
Creates a new task
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Create project
Creates a new project
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
Create client
Creates a new client
![](https://flow-jp-public.nimbuspop.com/flow-apps/runrun_it.png)
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What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
What is Runrun.it?
Runrun.it is a cloud-based team management platform that helps managers to get more productivity out of their teams when dealing with task, time, and talent management.
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