Integrate Groove with Teamwork Projects
Send information between Groove and Teamwork Projects automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Teamwork Projects for new tickets generated in Groove
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Teamwork Projects for fresh tickets initiated in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in the selected task list in Teamwork Projects.
Add new tasks to your Teamwork Projects for new tickets generated in Groove
Groove + Teamwork Projects
Build your own integrations between Groove and Teamwork Projects
Connect Groove and Teamwork Projects with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Teamwork Projects using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket created
Triggers when a new ticket is created
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Agent replied
Triggers when an agent replies to a ticket
Ticket deleted
Triggers when a ticket is deleted from trash
Note added
Triggers when a note is added to a ticket
Ticket priority changed
Triggers when a ticket's priority is changed
New task
Triggers when a new task is created in the selected project
New milestone
Triggers when a new milestone is created in the selected project
New task list
Triggers when a new task list is created in the selected project
New company
Triggers when a new company is created
New message
Triggers when a new message is created in the selected project
New person in project
Triggers when a new person is added in the selected project
New person
Triggers when a new person is added
New project
Triggers when a new project is created
New time entry
Triggers when a new time entry is created in the selected project
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Find customer
Fetches customer profile details using email address
Create milestone
Creates a new milestone in the selected project
Add person
Adds a new person
Create project
Creates a new project
Create message
Creates a new message in the selected project
Create time entry
Creates a new time entry in the selected project
Create company
Creates a new company
Create task
Creates a new task in the selected task list
Fetch person
Fetches the details of a person by person ID or email address
Fetch company
Fetches the details of an existing company
Fetch project
Fetches the details of an existing project
Fetch tag
Fetches the details of a tag by ID or name
Fetch task
Fetches the details of an existing task
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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What is Teamwork Projects?
Teamwork Projects is project management software for collaborative teams . You can categorize your projects, add tags, and create task list templates to plan your projects efficiently.
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Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
