![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Integrate LiveAgent with Apptio Targetprocess
Send information between LiveAgent and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Generate a task within your Apptio Targetprocess for fresh tickets initiated in LiveAgent
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Apptio Targetprocess for new tickets created in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in Apptio Targetprocess.
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Generate a task within your Apptio Targetprocess for fresh tickets initiated in LiveAgent
LiveAgent + Apptio Targetprocess
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between LiveAgent and Apptio Targetprocess
Connect LiveAgent and Apptio Targetprocess with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveAgent and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Company created
Triggers when a new company is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Contact created
Triggers when a new contact is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New bug
Triggers when a new bug is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New team iteration
Triggers when a new team iteration is added
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New task
Triggers when a new task is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New feature
Triggers when new feature is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New release
Triggers when a new release is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New comment
Triggers when a new comment is added
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New build
Triggers when a new build is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New iteration
Triggers when a new iteration is added
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New request
Triggers when a new request is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New time record
Triggers when a new time record is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New project
Triggers when a new project is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New user story
Triggers when a new user story is created
All Actions - Actions are the automated tasks
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Create ticket
Creates a new ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Add contact to group
Adds a contact to the selected group
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Create company
Creates a new company
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Create contact
Creates a new contact
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Remove contact from group
Removes a contact from the selected group
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Update company
Updates the details of an existing company
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Update contact
Updates the details of an existing contact
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch ticket
Fetches the details of an existing ticket by ID or subject
![](https://flow-jp-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch company
Fetches the details of an existing company by ID, name, or email address
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create request
Creates a new request
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create feature
Creates a new feature
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create task
Creates a new task
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create bug
Creates a new bug
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create time record
Creates a new time record
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create user story
Creates a new user story
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Add comment
Adds a new comment to an existing entity
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create build
Creates a new build
![](https://flow-jp-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Add requester to request
Creates a new requester and adds them to an existing request
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
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