Integrate LiveAgent with Apptio Targetprocess
Send information between LiveAgent and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
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Generate a task within your Apptio Targetprocess for fresh tickets initiated in LiveAgent
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Apptio Targetprocess for new tickets created in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in Apptio Targetprocess.
Generate a task within your Apptio Targetprocess for fresh tickets initiated in LiveAgent
LiveAgent + Apptio Targetprocess
Build your own integrations between LiveAgent and Apptio Targetprocess
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Supported triggers and actions
Integrate LiveAgent and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
New bug
Triggers when a new bug is created
New team iteration
Triggers when a new team iteration is added
New task
Triggers when a new task is created
New feature
Triggers when new feature is created
New release
Triggers when a new release is created
New comment
Triggers when a new comment is added
New build
Triggers when a new build is created
New iteration
Triggers when a new iteration is added
New request
Triggers when a new request is created
New time record
Triggers when a new time record is created
New project
Triggers when a new project is created
New user story
Triggers when a new user story is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create company
Creates a new company
Create contact
Creates a new contact
Update ticket
Updates the details of an existing ticket
Remove contact from group
Removes a contact from the selected group
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
Create request
Creates a new request
Create feature
Creates a new feature
Create task
Creates a new task
Create bug
Creates a new bug
Create time record
Creates a new time record
Create user story
Creates a new user story
Add comment
Adds a new comment to an existing entity
Create build
Creates a new build
Add requester to request
Creates a new requester and adds them to an existing request
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
Similar apps
What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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Director, Perth Security Services
