Integrate LiveAgent with Ringover

Send information between LiveAgent and Ringover automatically, without writing any code, using Zoho Flow.

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Create a new contact is in Ringover each time a new contact is created in LiveAgent

Ensure quick access to contact information across all platforms for enhanced engagement. This flow create a new contact is in Ringover each time a new contact is created in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow creates a new contact in Ringover.
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Create a new contact is in Ringover each time a new contact is created in LiveAgent

LiveAgent + Ringover

Build your own integrations between LiveAgent and Ringover

Connect LiveAgent and Ringover with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Ringover using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Tag updated

Triggers when the details of an existing tag are updated

Call answered

Triggers when a call is answered

Voicemail available

Triggers when a new voicemail is available

Contact event occurred

Triggers when a new contact event has occurred

Call received

Triggers when a new call is received

Comment updated

Triggers when a comment is updated

Voicemail received

Triggers when a new voicemail is received

Call missed

Triggers when an incoming call is missed

Call hung up

Triggers when you hang up a call

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Add contact to group

Adds a contact to the selected group

Create company

Creates a new company

Create contact

Creates a new contact

Update ticket

Updates the details of an existing ticket

Remove contact from group

Removes a contact from the selected group

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch company

Fetches the details of an existing company by ID, name, or email address

Create contact

Creates a new contact

Blacklist number

Adds the specified phone number to your team's blacklist

Update phone number

Updates the phone number of the specified contact

Update contact

Updates the details of an existing contact by ID

Fetch contact

Fetches the details of an existing contact

Remove from blacklist

Removes the specified number from your blacklist

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Ringover?

Ringover is a cloud communication solution, integrating business telephony, call center, SMS and instant messaging, focused on team productivity and configurable directly by managers

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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