Integrate LiveAgent with SMSFactor

Send information between LiveAgent and SMSFactor automatically, without writing any code, using Zoho Flow.

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Create a new contact in SMSFactor whenever a new contact is created in LiveAgent

Ensure quick access to contact information across all platforms for enhanced engagement. This flow will generate a new contact in SMSFactor each time a new contact is created in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow adds a contact to an existing list in SMSFactor.
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Create a new contact in SMSFactor whenever a new contact is created in LiveAgent

LiveAgent + SMSFactor

Build your own integrations between LiveAgent and SMSFactor

Connect LiveAgent and SMSFactor with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and SMSFactor using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Add contact to group

Adds a contact to the selected group

Create company

Creates a new company

Create contact

Creates a new contact

Update ticket

Updates the details of an existing ticket

Remove contact from group

Removes a contact from the selected group

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch company

Fetches the details of an existing company by ID, name, or email address

Send SMS

Sends an SMS to only one recipient

Add contact

Adds a contact to an existing list

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is SMSFactor?

SMSFactor is an intuitive text sending platform for businesses. It lets you communicate quickly and easily with advertising SMS messages, import contact lists, create campaigns and promos, and more.

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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