![](https://flow-jp-public.nimbuspop.com/flow-apps/livechat.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Integrate LiveChat with Freshsales
Send information between LiveChat and Freshsales automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-jp-public.nimbuspop.com/flow-apps/livechat.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Create a lead entry in Freshsales for each new chat session initiated in LiveChat
Minimize human errors in data entry and ensure all essential lead information is accurately captured. This flow will add a new lead in Freshsales each time a new live chat session occurs in LiveChat.
How it works
- The flow triggers when a new chat is created in LiveChat.
- Zoho Flow creates a new lead in Freshsales.
![](https://flow-jp-public.nimbuspop.com/flow-apps/livechat.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Create a lead entry in Freshsales for each new chat session initiated in LiveChat
LiveChat + Freshsales
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between LiveChat and Freshsales
Connect LiveChat and Freshsales with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveChat and Freshsales using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-jp-public.nimbuspop.com/flow-apps/livechat.png)
Visitor queued
Triggers when a visitor is queued
![](https://flow-jp-public.nimbuspop.com/flow-apps/livechat.png)
Chat ended
Triggers when a chat is ended
![](https://flow-jp-public.nimbuspop.com/flow-apps/livechat.png)
Chat created
Triggers when a new chat is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
New lead
Triggers when a new lead is created in the selected view
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
New contact
Triggers when a new contact is created in the selected view
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
New deal
Triggers when a new deal is created in the selected view
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
New account
Triggers when a new account is created in the selected view
All Actions - Actions are the automated tasks
![](https://flow-jp-public.nimbuspop.com/flow-apps/livechat.png)
Resume chat
Restarts an archived chat
![](https://flow-jp-public.nimbuspop.com/flow-apps/livechat.png)
Close chat
Closes an existing chat
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Create lead
Creates a new lead
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Create deal
Creates a new deal
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Create contact
Creates a new contact
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Add note to contact
Adds a note to the selected contact
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Add note to lead
Adds a note to the selected lead
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Update contact
Updates the details of an existing contact
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Convert lead
Converts a lead to contact
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Update lead
Updates the details of an existing lead
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Fetch contact by ID
Fetches a contact by ID
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Fetch lead by ID
Fetches a lead by ID
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Fetch contact by email address
Fetches a contact by email
![](https://flow-jp-public.nimbuspop.com/flow-apps/freshsales.png)
Fetch lead by email address
Fetches a lead by email
What is LiveChat?
LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.
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