Integrate Microsoft Teams with Teamwork Desk
Send information between Microsoft Teams and Teamwork Desk automatically, without writing any code, using Zoho Flow.
Build your own integrations between Microsoft Teams and Teamwork Desk
Connect Microsoft Teams and Teamwork Desk with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Microsoft Teams and Teamwork Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Event created
Triggers when a new event is created
Channel created
Triggers when a new channel is created in the selected team
New customer
Triggers when a new customer is created
New customer reply
Triggers when a customer sends a reply
New ticket
Triggers when a new ticket is created
New ticket note
Triggers when a ticket note is added
New agent reply
Triggers when an agent sends a reply
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
Updated customer details
Triggers when the details of a customer are updated
Thread edited
Triggers when a thread in the selected inbox is edited
All Actions - Actions are the automated tasks
Create channel
Creates a new channel in the selected team
Post message to chat
Posts a message to the specified chat
Create event
Creates a new event
Add user to channel
Adds the specified user to a channel
Post message to channel
Posts a message in the selected channel
Update event
Updates the details of an existing event
Fetch user by name or email
Fetches user by name or email
Fetch channel
Fetches a channel by it's name
Fetch chat by display name or email
Fetches a one-on-one chat by display name or email address
Cancel event
Cancels the specified event
Fetch event
Fetches the details of an existing event by title or ID
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Assign ticket
Assigns the selected ticket to a user
Link task to ticket
Links a task to a ticket
Reply to ticket
Adds a reply to the selected ticket
Unassign ticket
Unassigns the selected ticket
Update customer
Updates the details of an existing customer
Update ticket
Updates an existing ticket
Fetch customer
Fetches an existing customer by name or email address. You can choose to create one if none are found.
Fetch ticket
Fetches a ticket by ticket ID or keyword
What is Microsoft Teams?
Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.
Similar apps
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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