Integrate Outlook with Groove
Send information between Outlook and Groove automatically, without writing any code, using Zoho Flow.
Build your own integrations between Outlook and Groove
Connect Outlook and Groove with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Outlook and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Task created
Triggers when a new task is added to the selected list
Email sent
Triggers when a new email is sent
Event updated
Triggers when the details of an existing event are updated
Event created
Triggers when a new event is created
Email received
Triggers when a new email is received
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket created
Triggers when a new ticket is created
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Agent replied
Triggers when an agent replies to a ticket
Ticket deleted
Triggers when a ticket is deleted from trash
Note added
Triggers when a note is added to a ticket
Ticket priority changed
Triggers when a ticket's priority is changed
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create event
Creates a new event
Create task
Creates a new task in the selected list
Flag email
Flags the specified email
Send email
Creates and sends a new email
Reply to email
Replies to the specified email
Update contact
Updates the details of an existing contact
Update event
Updates a event by id
Update task
Updates the details of an existing task in the selected list
Fetch calendar
Fetches the details of a calendar by name
Find contact folder
Finds a folder by name
Fetch task
Fetches the details of an existing task by title or ID from the selected list
Fetch contact
Fetches the details of an existing contact by email address from the default contacts folder
Fetch event
Fetches the details of an existing event by title or ID from the selected calendar
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Find customer
Fetches customer profile details using email address
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >
Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
SIGN UP TODAYChoose the app
×No App Found
