

Integrate ServiceDesk Plus Cloud with Sansan
Send information between ServiceDesk Plus Cloud and Sansan automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Sansan using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Change status updated
Triggers when the status of an existing change is updated

Requester created
Triggers when a new requester is created

Note created
Triggers when a new note is created

Asset created
Triggers when a new asset is created

Request updated
Triggers when the details of an existing request are updated

Task updated
Triggers when the details of an existing task are updated

Change updated
Triggers when a change is updated

Request updated in template
Triggers when an existing request is updated in the selected template

Request approved
Triggers when an existing request is approved

Problem created
Triggers when a new problem is created in a template

Request created in template
Triggers when a new request is created in the selected template

Request created
Triggers when a new request is created

Task created
Triggers when a new task is created

Change created
Triggers when a new change is created

Task closed
Triggers when a task is closed

Updated card
Triggers when the details of an existing card are updated

Card created
Triggers when a new card is created
All Actions - Actions are the automated tasks

Create request note
Creates a note for the selected request

Create change
Creates a new change

Create requester
Creates a new requester

Associate request with problem
Associates a request with a specific problem

Create request
Creates a new request

Create problem
Creates a new problem

Add solution
Adds a new solution

Update problem
Updates the details of an existing problem

Update requester
Updates the details of an existing requester based on ID

Update request
Updates the details of an existing request

Update change
Updates the details of an existing change

Fetch change UDF attributes
Fetches a change's UDF attributes by name

Fetch request - By ID
Fetches the details of an existing request by ID

Fetch requester
Fetches the details of an existing requester by email address

Fetch problem
Fetches the details of an existing problem by ID

Fetch request UDF attributes
Fetches a request UDF attribute by its name

Fetch change attribute
Fetches the details of an existing change attribute by name

Fetch problem attribute ID
Fetches the selected problem's attribute ID by name

Fetch solution topic
Fetches a solution topic by its name

Find a request attribute
Fetches a request attribute by its name

Fetch card
Fetches the details of an existing card by ID

Fetch tags
Fetches the list of tags for the specified card
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Sansan?
Sansan is a cloud-based contact management system that lets you manage and share contacts and digitize business cards. You can add reminders and download your contact list to use elsewhere.
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