Integrate ServiceDesk Plus Cloud with Ticketbud
Send information between ServiceDesk Plus Cloud and Ticketbud automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Ticketbud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Change status updated
Triggers when the status of an existing change is updated
Requester created
Triggers when a new requester is created
Note created
Triggers when a new note is created
Asset created
Triggers when a new asset is created
Request updated
Triggers when the details of an existing request are updated
Task updated
Triggers when the details of an existing task are updated
Change updated
Triggers when a change is updated
Request updated in template
Triggers when an existing request is updated in the selected template
Request approved
Triggers when an existing request is approved
Problem created
Triggers when a new problem is created in a template
Request created in template
Triggers when a new request is created in the selected template
Request created
Triggers when a new request is created
Task created
Triggers when a new task is created
Change created
Triggers when a new change is created
Task closed
Triggers when a task is closed
Event created
Triggers when a new event is created by the authenticated account
Event ticket sold
Triggers when a new ticket is sold for an event
All Actions - Actions are the automated tasks
Create request note
Creates a note for the selected request
Create change
Creates a new change
Create requester
Creates a new requester
Associate request with problem
Associates a request with a specific problem
Create request
Creates a new request
Create problem
Creates a new problem
Add solution
Adds a new solution
Update problem
Updates the details of an existing problem
Update requester
Updates the details of an existing requester based on ID
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch requester
Fetches the details of an existing requester by email address
Fetch problem
Fetches the details of an existing problem by ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch solution topic
Fetches a solution topic by its name
Find a request attribute
Fetches a request attribute by its name
Check-out ticket
Checks out a specified ticket for an event
Check-in ticket
Checks in a specified ticket for an event
Fetch event by name
Fetches the details of an event by name
Fetch ticket by ticket ID or barcode
Fetches the details of a ticket by ID or barcode
Fetch event totals
Fetches the total sales and payout details of the specified event
Fetch event by ID
Fetches the details of an event by ID
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Ticketbud?
Ticketbud is an application that helps you manage your event, sell tickets, promote your ticket sales, and capture data about your audience.
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