

Integrate ServiceDesk Plus On-Premises with GitLab
Send information between ServiceDesk Plus On-Premises and GitLab automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus On-Premises and GitLab
Connect ServiceDesk Plus On-Premises and GitLab with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and GitLab using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Request created
Triggers when a new request is created

Request created in template
Triggers when a new request is created in the selected template

Request updated in template
Triggers when an existing request is updated in the selected template

Request updated
Triggers when the details of an existing request are updated

Comment added on merge request
Triggers when a new comment on a merge request is added

Commit made in project
Triggers when a commit is made in the selected project

Comment added on commit
Triggers when an new comment is added to a commit

Comment added to code snippet
Triggers when a new comment is added to a code snippet

Comment made on issue
Triggers when a comment is added to an issue

Issue event made
Triggers when there is a new issue event

Merge request event occurred
Triggers when a merge request is created, updated, or merged.
All Actions - Actions are the automated tasks

Create change
Creates a new change

Create request
Creates a new request

Associate request with problem
Associates an existing request with the specified problem

Add solution
Adds a new solution

Create request note
Creates a note for the selected request

Create problem
Creates a new problem

Update problem
Updates the details of an existing problem

Update solution
Updates the details of an existing solution based on its ID

Update change
Updates the details of an existing change

Update request
Updates the details of an existing request

Fetch problem
Fetches the details of an existing problem by ID

Fetch change
Fetches the details of an existing change by display ID

Fetch request - By ID
Fetches the details of an existing request by ID

Create comment on a commit
Creates a new comment on a commit

Create comment on merge request
Creates a new comment on a merge request

Create comment on a issue
Creates a comment on a issue

Create issue
Creates a new issue

Create comment on code snippet
Creates a new comment on a code snippet

Fetch issue
Fetches the details of an existing issue by name

Fetch project
Fetches the details of an existing project by name

Fetch user
Fetches the details of an existing user by username or email address
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is GitLab?
GitLab provides a powerful platform to plan projects, create and manage code, and deploy easily. You can configure your infrastructure, monitor metrics, and comply with standard requirements using the built in tools.
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