Integrate ServiceDesk Plus On-Premises with Ziflow
Send information between ServiceDesk Plus On-Premises and Ziflow automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus On-Premises and Ziflow
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Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and Ziflow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Request updated
Triggers when the details of an existing request are updated
Proof updated
Triggers when the details of an existing proof are updated
Comment added or updated
Triggers when a new comment is added or when an existing comment is updated
Proof created
Triggers when a new proof is created
Review completed
Triggers when a proof review is completed
All Actions - Actions are the automated tasks
Create change
Creates a new change
Create request
Creates a new request
Associate request with problem
Associates an existing request with the specified problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Update problem
Updates the details of an existing problem
Update solution
Updates the details of an existing solution based on its ID
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Create proof
Creates a new proof
Add reviewer
Adds a reviewer to the specified stage on the proof
Create guest
Creates a new guest
Create comment
Creates a new comment in the specified proof
Create folder
Creates a new folder
Complete review or make decision
Makes a decision or marks the specified review as complete based on the reviewer's proof role
Like comment
Likes a comment in the specified proof
Update user
Updates the details of an existing user
Update guest
Updates the details of an existing guest
Update folder
Updates the details of an existing folder
Update reviewer
Updates the details of an existing reviewer
Update proof
Updates the details of an existing proof
Fetch proof
Fetches the details of an existing proof using its ID
Fetch reviewer
Fetches the details of an existing reviewer using ID or email address
Fetch guest or user
Fetches the details of an existing contact (guest or user) using their email address or ID
Fetch user
Fetches the details of an existing user using their email address or ID
Fetch comment
Fetches a comment in an existing proof using its ID
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Ziflow?
Ziflow is a creative collaboration and online proofing solution that lets you create approval workflows and review all your creative content from a single platform.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
Endless integrations. End to manual work.
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