Integrate Shopify with LiveAgent
Send information between Shopify and LiveAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Set up a contact in LiveAgent following a purchase in Shopify
Streamline customer support by instantly creating contacts in your help desk software for seamless post-purchase service. This flow will establish a new contact in LiveAgent whenever a purchase is made in Shopify.
How it works
- The flow triggers when an existing order is fulfilled in Shopify.
- Zoho Flow creates a new contact in LiveAgent.
Set up a contact in LiveAgent following a purchase in Shopify
Shopify + LiveAgent
Build your own integrations between Shopify and LiveAgent
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Supported triggers and actions
Integrate Shopify and LiveAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Order updated
Triggers when an existing order is updated
Product added
Triggers when a new product is added
Order drafted
Triggers when an existing order is drafted
Order created
Triggers when a new order is created
Blog created
Triggers when a new blog is created
Customer updated
Triggers when the details of an existing customer are updated
Refund created
Triggers when a refund entry is created
Checkout created
Triggers when a new checkout is created
Order paid
Triggers when an existing order is paid
Customer created
Triggers when a new customer is created
Product updated
Triggers when the details of an existing product are updated
Order canceled
Triggers when an order is canceled in your store
Cart updated
Triggers when an existing cart is updated
Fulfillment updated
Triggers when any detail of an existing fulfillment is updated
Draft order updated
Triggers when the details of an existing draft order are updated
Fulfillment created
Triggers when a new fulfillment is created
Cart abandoned
Triggers when an open cart is abandoned
Checkout updated
Triggers when the details of an existing checkout are updated
Order fulfilled
Triggers when an existing order is fulfilled
Inventory item updated
Triggers when the details of an existing inventory item are updated
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Update inventory quantity
Updates the quantity of a product or inventory item
Create product variants
Creates variants of an existing product
Create discount code
Creates a new discount code
Add product
Adds a new product
Create customer
Creates a new customer
Create blog post
Creates a new post in the selected blog
Create order
Creates a new order
Create draft order
Creates a new draft order
Send invite
Sends invite to the selected customer
Create blog
Creates a new blog
Update product variant
Updates the details of a product's variants
Update discount code
Updates the details of an existing discount code
Update customer
Updates the details of an existing customer
Update order
Updates the details of an existing order by ID
Update product
Updates the details of an existing product
Fetch order
Fetches the details of an existing order by ID
Fetch product
Fetches a product by title
Fetch latest customer order
Fetches the details of the latest customer order by customer ID
Fetch product variant by SKU
Fetches an existing product variant by SKU
Fetch transaction associated with order
Fetches the details of an existing transaction associated with an order
Fetch order by name
Fetches the details of an existing order by name
Fetch transaction
Fetches the details of an existing transaction
Fetch discount code
Fetches the details of an existing discount code by code
Fetch product variant
Fetches a product variant by title
Fetch customer
Fetches the details of an existing customer by name or email address
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create company
Creates a new company
Create contact
Creates a new contact
Update ticket
Updates the details of an existing ticket
Remove contact from group
Removes a contact from the selected group
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
What is Shopify?
Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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