Integrate Shopify with LiveAgent

Send information between Shopify and LiveAgent automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Set up a contact in LiveAgent following a purchase in Shopify

Streamline customer support by instantly creating contacts in your help desk software for seamless post-purchase service. This flow will establish a new contact in LiveAgent whenever a purchase is made in Shopify.

How it works
  1. The flow triggers when an existing order is fulfilled in Shopify.
  2. Zoho Flow creates a new contact in LiveAgent.
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Set up a contact in LiveAgent following a purchase in Shopify

Shopify + LiveAgent

Build your own integrations between Shopify and LiveAgent

Connect Shopify and LiveAgent with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Shopify and LiveAgent using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order updated

Triggers when an existing order is updated

Product added

Triggers when a new product is added

Order drafted

Triggers when an existing order is drafted

Order created

Triggers when a new order is created

Blog created

Triggers when a new blog is created

Customer updated

Triggers when the details of an existing customer are updated

Refund created

Triggers when a refund entry is created

Checkout created

Triggers when a new checkout is created

Order paid

Triggers when an existing order is paid

Customer created

Triggers when a new customer is created

Product updated

Triggers when the details of an existing product are updated

Order canceled

Triggers when an order is canceled in your store

Cart updated

Triggers when an existing cart is updated

Fulfillment updated

Triggers when any detail of an existing fulfillment is updated

Draft order updated

Triggers when the details of an existing draft order are updated

Fulfillment created

Triggers when a new fulfillment is created

Cart abandoned

Triggers when an open cart is abandoned

Checkout updated

Triggers when the details of an existing checkout are updated

Order fulfilled

Triggers when an existing order is fulfilled

Inventory item updated

Triggers when the details of an existing inventory item are updated

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Update inventory quantity

Updates the quantity of a product or inventory item

Create product variants

Creates variants of an existing product

Create discount code

Creates a new discount code

Add product

Adds a new product

Create customer

Creates a new customer

Create blog post

Creates a new post in the selected blog

Create order

Creates a new order

Create draft order

Creates a new draft order

Send invite

Sends invite to the selected customer

Create blog

Creates a new blog

Update product variant

Updates the details of a product's variants

Update discount code

Updates the details of an existing discount code

Update customer

Updates the details of an existing customer

Update order

Updates the details of an existing order by ID

Update product

Updates the details of an existing product

Fetch order

Fetches the details of an existing order by ID

Fetch product

Fetches a product by title

Fetch latest customer order

Fetches the details of the latest customer order by customer ID

Fetch product variant by SKU

Fetches an existing product variant by SKU

Fetch transaction associated with order

Fetches the details of an existing transaction associated with an order

Fetch order by name

Fetches the details of an existing order by name

Fetch transaction

Fetches the details of an existing transaction

Fetch discount code

Fetches the details of an existing discount code by code

Fetch product variant

Fetches a product variant by title

Fetch customer

Fetches the details of an existing customer by name or email address

Create ticket

Creates a new ticket

Add contact to group

Adds a contact to the selected group

Create company

Creates a new company

Create contact

Creates a new contact

Update ticket

Updates the details of an existing ticket

Remove contact from group

Removes a contact from the selected group

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch company

Fetches the details of an existing company by ID, name, or email address

What is Shopify?

Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

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Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

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