Integrate Shopify with RingCentral

Send information between Shopify and RingCentral automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Send a confirmation SMS through RingCentral for every new order placed in Shopify

Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow sends a notification from RingCentral each time a new order is created in Shopify.

How it works
  1. The flow triggers when a new order is created in Shopify.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Send a confirmation SMS through RingCentral for every new order placed in Shopify

Shopify + RingCentral

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Send a text message alert via RingCentral to your customers about their abandoned shopping cart in Shopify

Boost re-engagement on abandoned carts and increase customer purchases with SMS alerts. This flow will trigger an SMS via RingCentral when a cart is abandoned in Shopify.

How it works
  1. The flow triggers when an open cart is abandoned in Shopify.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Send a text message alert via RingCentral to your customers about their abandoned shopping cart in Shopify

Shopify + RingCentral

Build your own integrations between Shopify and RingCentral

Connect Shopify and RingCentral with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Shopify and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order updated

Triggers when an existing order is updated

Product added

Triggers when a new product is added

Order drafted

Triggers when an existing order is drafted

Order created

Triggers when a new order is created

Blog created

Triggers when a new blog is created

Customer updated

Triggers when the details of an existing customer are updated

Refund created

Triggers when a refund entry is created

Checkout created

Triggers when a new checkout is created

Order paid

Triggers when an existing order is paid

Customer created

Triggers when a new customer is created

Product updated

Triggers when the details of an existing product are updated

Order canceled

Triggers when an order is canceled in your store

Cart updated

Triggers when an existing cart is updated

Fulfillment updated

Triggers when any detail of an existing fulfillment is updated

Draft order updated

Triggers when the details of an existing draft order are updated

Fulfillment created

Triggers when a new fulfillment is created

Cart abandoned

Triggers when an open cart is abandoned

Checkout updated

Triggers when the details of an existing checkout are updated

Order fulfilled

Triggers when an existing order is fulfilled

Inventory item updated

Triggers when the details of an existing inventory item are updated

New SMS

Triggers when a new SMS is sent or received

Call recorded

Triggers when a call is recorded

New voicemail

Triggers when a new voicemail is sent or received

New team chat

Triggers when a new team chat is created

New call

Triggers when a new call is initiated or received

Call disconnected

Triggers when a call is ended

Call missed

Triggers when a call is missed

Call answered

Trigger when a call is answered

All Actions - Actions are the automated tasks

Update inventory quantity

Updates the quantity of a product or inventory item

Create product variants

Creates variants of an existing product

Create discount code

Creates a new discount code

Add product

Adds a new product

Create customer

Creates a new customer

Create blog post

Creates a new post in the selected blog

Create order

Creates a new order

Create draft order

Creates a new draft order

Send invite

Sends invite to the selected customer

Create blog

Creates a new blog

Update product variant

Updates the details of a product's variants

Update discount code

Updates the details of an existing discount code

Update customer

Updates the details of an existing customer

Update order

Updates the details of an existing order by ID

Update product

Updates the details of an existing product

Fetch order

Fetches the details of an existing order by ID

Fetch product

Fetches a product by title

Fetch latest customer order

Fetches the details of the latest customer order by customer ID

Fetch product variant by SKU

Fetches an existing product variant by SKU

Fetch transaction associated with order

Fetches the details of an existing transaction associated with an order

Fetch order by name

Fetches the details of an existing order by name

Fetch transaction

Fetches the details of an existing transaction

Fetch discount code

Fetches the details of an existing discount code by code

Fetch product variant

Fetches a product variant by title

Fetch customer

Fetches the details of an existing customer by name or email address

Create team message

Creates a new team message

Send SMS

Sends a new SMS to the specified phone number

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create contact

Creates a new contact

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Update contact

Updates the details of an existing contact

Fetch user

Fetches the details of an existing user

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch call by ID

Fetches the details of an existing call by ID

Fetch extension

Fetches the details of the existing extension

Fetch message by ID

Fetches the details of an existing message record by message ID

Fetch contact

Fetches the details of an existing contact

Fetch call by session ID

Fetches the details of an existing call by session ID

What is Shopify?

Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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