Integrate SolarWinds Service Desk with Office 365
Send information between SolarWinds Service Desk and Office 365 automatically, without writing any code, using Zoho Flow.
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Initiate an event in Office 365 when a task is created in SolarWinds Service Desk
Ensure tasks are prioritised and addressed timely by scheduling them as events. This flow will create an event in Office 365 when a task is created SolarWinds Service Desk.
How it works
- The flow triggers when a new task is created in SolarWinds Service Desk.
- Zoho Flow creates a new event in the selected calendar in Office 365.
Initiate an event in Office 365 when a task is created in SolarWinds Service Desk
SolarWinds Service Desk + Office 365
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Supported triggers and actions
Integrate SolarWinds Service Desk and Office 365 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Task
Triggers when a new task is created
New Problem
Triggers when a new problem is created in your service desk
New Risk
Triggers when a new risk is detected
New User
Triggers when a new user is created
New Contract
Triggers when a new contract is created
New Hardware
Triggers when a new hardware is created in your inventory
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Release
Triggers when a new release is created in your service desk
New Incident
Triggers when a new incident is created
Calendar added
Triggers when a new calendar is added
Contact added
Triggers when a new contact is added
Event added
Triggers when a new event is added in the selected calendar
Email received
Triggers when a new email is received
Event updated
Triggers when any detail of an existing event is updated
All Actions - Actions are the automated tasks
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Create User
Creates a new user
Create Hardware
Creates a new hardware in your inventory
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create Incident
Creates a new incident
Create Contract
Creates a new contract
Create Problem
Creates a new problem in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Add user
Adds a new account user
Send email
Creates and sends an email to a recipient
Create contact
Creates a new contact
Create event
Creates a new event in the selected calendar
Update contact
Updates the details of an existing contact by ID
Update user
Updates the details of a user by ID
Update event
Updates the details of an existing event by ID
Invite user
Invites the specified user to your group
Fetch event
Fetches the details of an existing event by title or ID
Find contact folder
Finds a contact folder using name
Fetch user
Fetches the details of a user by display name
Fetch contact
Fetches the details of an existing contact by name
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
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