Integrate SupportBee with DoneDone
Send information between SupportBee and DoneDone automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a task within your DoneDone for fresh tickets initiated in SupportBee
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your DoneDone for newly generated tickets in SupportBee.
How it works
- The flow triggers when a new ticket is created in SupportBee.
- Zoho Flow creates a task in the selected project in DoneDone.
Generate a task within your DoneDone for fresh tickets initiated in SupportBee
SupportBee + DoneDone
Build your own integrations between SupportBee and DoneDone
Connect SupportBee and DoneDone with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate SupportBee and DoneDone using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Customer Reply
Triggers when a customer replies to a ticket
New Comment
Triggers when a new comment is added to a ticket
New Ticket
Triggers when a new ticket is created
New Agent Reply
Triggers when an agent replies to a ticket
Task created
Triggers when a new task is created in the selected project
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Create project
Creates a new project
Create task
Creates a task in the selected project
Add comment
Adds a comment to the specified task
Update task status
Updates the status of the specified task
Update task priority
Updates the priority of the specified task
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
What is DoneDone?
DoneDone is a simple task tracker and shared inbox designed for companies to track their projects and support their customers.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
