Integrate SupportBee with DoneDone

Send information between SupportBee and DoneDone automatically, without writing any code, using Zoho Flow.

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Generate a task within your DoneDone for fresh tickets initiated in SupportBee

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your DoneDone for newly generated tickets in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a task in the selected project in DoneDone.
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Generate a task within your DoneDone for fresh tickets initiated in SupportBee

SupportBee + DoneDone

Build your own integrations between SupportBee and DoneDone

Connect SupportBee and DoneDone with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and DoneDone using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Customer Reply

Triggers when a customer replies to a ticket

New Comment

Triggers when a new comment is added to a ticket

New Ticket

Triggers when a new ticket is created

New Agent Reply

Triggers when an agent replies to a ticket

Task created

Triggers when a new task is created in the selected project

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create project

Creates a new project

Create task

Creates a task in the selected project

Add comment

Adds a comment to the specified task

Update task status

Updates the status of the specified task

Update task priority

Updates the priority of the specified task

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is DoneDone?

DoneDone is a simple task tracker and shared inbox designed for companies to track their projects and support their customers.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

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Director, Perth Security Services

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CEO, Fabricroot

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