Integrate Teamwork Desk with Apptio Targetprocess

Send information between Teamwork Desk and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.

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Create a task in Apptio Targetprocess for new tickets created in Teamwork Desk

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Apptio Targetprocess for newly generated tickets in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates a new task in Apptio Targetprocess.
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Create a task in Apptio Targetprocess for new tickets created in Teamwork Desk

Teamwork Desk + Apptio Targetprocess

Build your own integrations between Teamwork Desk and Apptio Targetprocess

Connect Teamwork Desk and Apptio Targetprocess with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and Apptio Targetprocess using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New customer

Triggers when a new customer is created

New customer reply

Triggers when a customer sends a reply

New ticket

Triggers when a new ticket is created

New ticket note

Triggers when a ticket note is added

New agent reply

Triggers when an agent sends a reply

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

Updated customer details

Triggers when the details of a customer are updated

Thread edited

Triggers when a thread in the selected inbox is edited

New bug

Triggers when a new bug is created

New team iteration

Triggers when a new team iteration is added

New task

Triggers when a new task is created

New feature

Triggers when new feature is created

New release

Triggers when a new release is created

New comment

Triggers when a new comment is added

New build

Triggers when a new build is created

New iteration

Triggers when a new iteration is added

New request

Triggers when a new request is created

New time record

Triggers when a new time record is created

New project

Triggers when a new project is created

New user story

Triggers when a new user story is created

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Assign ticket

Assigns the selected ticket to a user

Link task to ticket

Links a task to a ticket

Reply to ticket

Adds a reply to the selected ticket

Unassign ticket

Unassigns the selected ticket

Update customer

Updates the details of an existing customer

Update ticket

Updates an existing ticket

Fetch customer

Fetches an existing customer by name or email address. You can choose to create one if none are found.

Fetch ticket

Fetches a ticket by ticket ID or keyword

Create request

Creates a new request

Create feature

Creates a new feature

Create task

Creates a new task

Create bug

Creates a new bug

Create time record

Creates a new time record

Create user story

Creates a new user story

Add comment

Adds a new comment to an existing entity

Create build

Creates a new build

Add requester to request

Creates a new requester and adds them to an existing request

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Apptio Targetprocess?

Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Lakeside CNC Group

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Toto

Technical Engineer, Master Liveaboards

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