Integrate Teamwork Desk with Flow
Send information between Teamwork Desk and Flow automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in Flow for new tickets created in Teamwork Desk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Flow for new tickets generated in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in the selected workspace in Flow.
Create a task in Flow for new tickets created in Teamwork Desk
Teamwork Desk + Flow
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Supported triggers and actions
Integrate Teamwork Desk and Flow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New customer
Triggers when a new customer is created
New customer reply
Triggers when a customer sends a reply
New ticket
Triggers when a new ticket is created
New ticket note
Triggers when a ticket note is added
New agent reply
Triggers when an agent sends a reply
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
Updated customer details
Triggers when the details of a customer are updated
Thread edited
Triggers when a thread in the selected inbox is edited
Team created
Triggers when a new team is created
Project created
Triggers when a new project is created
Task updated
Triggers when the selected task is updated
Task created
Triggers when a new task is created
Project updated
Triggers when the details of an existing project are updated
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Assign ticket
Assigns the selected ticket to a user
Link task to ticket
Links a task to a ticket
Reply to ticket
Adds a reply to the selected ticket
Unassign ticket
Unassigns the selected ticket
Update customer
Updates the details of an existing customer
Update ticket
Updates an existing ticket
Fetch customer
Fetches an existing customer by name or email address. You can choose to create one if none are found.
Fetch ticket
Fetches a ticket by ticket ID or keyword
Create task
Creates a new task in the selected workspace
Post comment
Posts a comment in the selected task
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is Flow?
Flow is project and task management software. You can track resources, collaborate with your team, and organize tasks with custom views.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
