Integrate Teamwork Desk with Roll

Send information between Teamwork Desk and Roll automatically, without writing any code, using Zoho Flow.

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Create a task in Roll for new tickets created in Teamwork Desk

Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Roll for new tickets generated in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates a new task in Roll.
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Create a task in Roll for new tickets created in Teamwork Desk

Teamwork Desk + Roll

Build your own integrations between Teamwork Desk and Roll

Connect Teamwork Desk and Roll with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and Roll using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New customer

Triggers when a new customer is created

New customer reply

Triggers when a customer sends a reply

New ticket

Triggers when a new ticket is created

New ticket note

Triggers when a ticket note is added

New agent reply

Triggers when an agent sends a reply

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

Updated customer details

Triggers when the details of a customer are updated

Thread edited

Triggers when a thread in the selected inbox is edited

Company created

Triggers when a new company is created

Time record created

Triggers when a new time record is created

Task created

Triggers when a new task is created

Project created

Triggers when a new project is created

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Assign ticket

Assigns the selected ticket to a user

Link task to ticket

Links a task to a ticket

Reply to ticket

Adds a reply to the selected ticket

Unassign ticket

Unassigns the selected ticket

Update customer

Updates the details of an existing customer

Update ticket

Updates an existing ticket

Fetch customer

Fetches an existing customer by name or email address. You can choose to create one if none are found.

Fetch ticket

Fetches a ticket by ticket ID or keyword

Create task

Creates a new task

Create project

Creates a new project

Create company

Creates a new company

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Roll?

Roll is a project management application that lets you manage projects, track time, assign tasks and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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