Integrate Thanks.io with Freshservice
Send information between Thanks.io and Freshservice automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Thanks.io and Freshservice using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Asset created
Triggers when a new asset is created
Updated problem
Triggers when any detail of a problem is updated
Release created
Triggers when a new release is created
Asset updated
Triggers when the details of an asset is updated
Change updated
Triggers when any detail of a change is updated
Problem created
Triggers when a new problem is created
Updated release
Triggers when any detail of a release is updated
Ticket created
Triggers when a new ticket is created
Change created
Triggers when a new change is created
Updated ticket
Triggers when any detail of a ticket is updated
All Actions - Actions are the automated tasks
Send windowless letter
Sends windowless letters to the specified recipients
Send postcard
Sends a postcard to the specified recipients
Send giftcard
Sends a giftcard to the specified recipients
Add recipient
Adds a recipient to your account
Send letter
Sends a letter to the specified recipient
Track order
Tracks the specified order
Send notecard
Sends a notecard to the specified recipient
Update recipient
Updates the details of the specified recipient using recipient ID
Create requester
Creates a new requester
Create ticket note
Creates a new ticket note
Create reply conversation
Creates a new reply conversation for the ticket
Create change
Creates a new change
Create department
Creates a new department
Create ticket
Creates a new ticket
Create asset
Creates a new asset
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Create release
Creates a new release
Create contract
Creates a new contract
Update asset
Updates the details of an existing asset
Update problem
Updates the details of an existing problem
Update ticket
Updates the details of an existing ticket
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
What is Thanks.io?
Thanks.io is a cloud based direct mail platform that lets you send customized handwritten postcards, notecards, and letters using a hybrid font AI system.
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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