Integrate WATI with 650+ apps

Create business workflows for WATI without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular WATI workflows

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Create a contact in WATI when a new live chat session starts in Chaport

Chaport + WATI

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in WATI for every new live chat session in Chaport.

How it works
  1. The flow triggers when a new chat is started in Chaport.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Establish a new contact in WATI whenever a live chat starts in GoSquared

GoSquared + WATI

Automatically capture contact details seamlessly during live chat interactions. This flow will establish a new contact in WATI for each new live chat session in your GoSquared.

How it works
  1. The flow triggers when a new live chat message is received in GoSquared.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Generate a contact in WATI for every new live chat session in LiveChat

LiveChat + WATI

Seamlessly capture lead data with no manual intervention, ensuring efficiency and eliminating any chance of omission. This flow will set up a new contact in WATI for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Create a new contact in WATI whenever a purchase is completed in Saleor

Saleor + WATI

Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will set up a new contact in WATI for each purchase occurring in Saleor.

How it works
  1. The flow triggers when an order is fulfilled in Saleor.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Set up a contact in WATI following a purchase in Shopify

Shopify + WATI

Enable seamless post-purchase customer support by instantly creating contacts in your Whatsapp engagement tool. This flow will generate a new contact in WATI in response to new purchases from Shopify.

How it works
  1. The flow triggers when an existing order is fulfilled in Shopify.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Establish a new contact in WATI after a purchase is made in Zoho Commerce

Zoho Commerce + WATI

Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will establish a new contact in WATI whenever a purchase is made in Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.

Build your own WATI integrations

Connect WATI with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your WATI workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Message received

Triggers when a new message is received

Template message sent

Triggers when a new template message is sent

Session message sent

Triggers when a new session message is sent

New message received from contact

Triggers when a new message is received from the specified contacts

All Actions - Actions are the automated tasks

Add or update contact

Adds a new contact or updates the details of an existing contact

Send template message

Sends an approved template WhatsApp message

Send session message

Sends a WhatsApp message to an open session

What is WATI?

WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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