

Integrate WOZTELL with Helpshift
Send information between WOZTELL and Helpshift automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate WOZTELL and Helpshift using the below triggers and actions
All Triggers - A trigger kickstarts the flow

WhatsApp message sent
Triggers when a WhatsApp message is sent

WhatsApp message received
Triggers when a WhatsApp message is received

WhatsApp message read
Triggers when a WhatsApp message is read

WhatsApp message delivered
Triggers when a WhatsApp message is delivered

Issue updated
Triggers when the details of an existing issue are updated

Issue created
Triggers when a new issue is created
All Actions - Actions are the automated tasks

Send WhatsApp template message
Sends a WhatsApp template message to the specified phone numbers

Send WhatsApp session message
Sends a sessioned message via Whatsapp

Add note
Adds a private note to an existing issue

Add message
Adds a message to an existing issue

Create FAQ
Creates a new FAQ

Create issue
Creates a new issue

Fetch issue
Fetches the details of an existing issue by issue ID, author email address, or assignee ID

Fetch user
Fetches the details of an existing user by email address
What is WOZTELL?
WOZTELL is a conversational platform that lets you manage customer communications across platforms such as WhatsApp, Facebook, Instagram, and Webchat.
What is Helpshift?
Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.
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