Integrate WOZTELL with ServiceDesk Plus On-Premises
Send information between WOZTELL and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.
Build your own integrations between WOZTELL and ServiceDesk Plus On-Premises
Connect WOZTELL and ServiceDesk Plus On-Premises with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate WOZTELL and ServiceDesk Plus On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
WhatsApp message sent
Triggers when a WhatsApp message is sent
WhatsApp message received
Triggers when a WhatsApp message is received
WhatsApp message read
Triggers when a WhatsApp message is read
WhatsApp message delivered
Triggers when a WhatsApp message is delivered
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Request updated
Triggers when the details of an existing request are updated
All Actions - Actions are the automated tasks
Send WhatsApp template message
Sends a WhatsApp template message to the specified phone numbers
Send WhatsApp session message
Sends a sessioned message via Whatsapp
Create change
Creates a new change
Create request
Creates a new request
Associate request with problem
Associates an existing request with the specified problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Update problem
Updates the details of an existing problem
Update solution
Updates the details of an existing solution based on its ID
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
What is WOZTELL?
WOZTELL is a conversational platform that lets you manage customer communications across platforms such as WhatsApp, Facebook, Instagram, and Webchat.
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What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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