![](https://flow-jp-public.nimbuspop.com/flow-apps/ws_form.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Integrate WS Form with Groove
Send information between WS Form and Groove automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-jp-public.nimbuspop.com/flow-apps/ws_form.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Create a ticket in Groove for new form submissions in WS Form
Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a fresh ticket in Groove upon receiving a new form submission in WS Form.
How it works
- The flow triggers when a form entry is submitted in WS Form.
- Zoho Flow starts a new ticket for your customer in Groove.
![](https://flow-jp-public.nimbuspop.com/flow-apps/ws_form.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Create a ticket in Groove for new form submissions in WS Form
WS Form + Groove
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between WS Form and Groove
Connect WS Form and Groove with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate WS Form and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-jp-public.nimbuspop.com/flow-apps/ws_form.png)
Form submitted
Triggers when a form entry is submitted
![](https://flow-jp-public.nimbuspop.com/flow-apps/ws_form.png)
Form submission status changed
Triggers when the status of a submitted form entry is changed
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Customer added
Triggers when a customer is added
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket assigned
Triggers when a ticket is assigned
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket tagged
Triggers when a ticket is tagged
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket closed
Triggers when a ticket is closed
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket opened
Triggers when a ticket is opened
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Customer replied
Triggers when a customer replies to a ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Agent replied
Triggers when an agent replies to a ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket deleted
Triggers when a ticket is deleted from trash
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Note added
Triggers when a note is added to a ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Ticket priority changed
Triggers when a ticket's priority is changed
All Actions - Actions are the automated tasks
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Add note
Adds a private note to an existing ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Create new ticket
Starts a new ticket for your customer
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Assign agent to ticket
Assigns an agent to a ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Reopen ticket
Changes the state of a ticket to Opened
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Change ticket state
Changes the state of a ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Close ticket
Changes the state of a ticket to Closed
![](https://flow-jp-public.nimbuspop.com/flow-apps/groove.png)
Find customer
Fetches customer profile details using email address
What is WS Form?
WS Forms is a form builder WordPress plugin that can help you create professional, dynamic, mobile-friendly, and accessible forms.
Similar apps
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >