Integrate WS Form with Helpshift

Send information between WS Form and Helpshift automatically, without writing any code, using Zoho Flow.

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Generate a ticket in Helpshift when a form is submitted in WS Form

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Helpshift each time a form is submitted in WS Form.

How it works
  1. The flow triggers when a form entry is submitted in WS Form.
  2. Zoho Flow creates a new issue in Helpshift.
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Generate a ticket in Helpshift when a form is submitted in WS Form

WS Form + Helpshift

Build your own integrations between WS Form and Helpshift

Connect WS Form and Helpshift with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate WS Form and Helpshift using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form submitted

Triggers when a form entry is submitted

Form submission status changed

Triggers when the status of a submitted form entry is changed

Issue updated

Triggers when the details of an existing issue are updated

Issue created

Triggers when a new issue is created

All Actions - Actions are the automated tasks

Add note

Adds a private note to an existing issue

Add message

Adds a message to an existing issue

Create FAQ

Creates a new FAQ

Create issue

Creates a new issue

Fetch issue

Fetches the details of an existing issue by issue ID, author email address, or assignee ID

Fetch user

Fetches the details of an existing user by email address

What is WS Form?

WS Forms is a form builder WordPress plugin that can help you create professional, dynamic, mobile-friendly, and accessible forms.

Forms WordPress Plugins

What is Helpshift?

Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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