Integrate Zendesk with Yodiz

Send information between Zendesk and Yodiz automatically, without writing any code, using Zoho Flow.

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Create a task in Yodiz for new tickets created in Zendesk

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Yodiz for newly generated tickets in Zendesk.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow creates a new task in the selected user story in Yodiz.
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Create a task in Yodiz for new tickets created in Zendesk

Zendesk + Yodiz

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Supported triggers and actions

Integrate Zendesk and Yodiz using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Epic created

Triggers when a new epic is created

Issue created

Triggers when a new issue is created

Task created

Triggers when a new task is created in a user story

User story created

Triggers when a new user story is created

All Actions - Actions are the automated tasks

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Create user story

Creates a new user story

Update epic

Updates the details of an existing epic

Create task

Creates a new task in the selected user story

Update user story

Updates the details of an existing user story

Create issue

Creates a new issue

Create epic

Creates a new epic

Update issue

Updates the details of an existing issue

Update task

Updates the details of an existing task

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Similar apps

What is Yodiz?

Yodiz is a web-based agile project management application for scaling agile and DevOps. It supports product backlog management, kanban, scrum management, bug tracking, team discussions, and software configuration management integrations.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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