Integrate Zoho Commerce with LiveAgent
Send information between Zoho Commerce and LiveAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Establish a new contact in LiveAgent after a purchase is made in Zoho Commerce
Enable seamless post-purchase customer support by instantly creating contacts in your help desk software. This flow will set up a new contact in LiveAgent for each purchase occurring in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow creates a new contact in LiveAgent.
Establish a new contact in LiveAgent after a purchase is made in Zoho Commerce
Zoho Commerce + LiveAgent
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Supported triggers and actions
Integrate Zoho Commerce and LiveAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Product created
Triggers when a new product is created
New order
Triggers when a new order is received
Delivered order
Triggers when an order is delivered
Shipped order
Triggers when an order is shipped
Declined order
Triggers when an order is declined
Product updated
Triggers when the details of an existing product are updated
Confirmed order
Triggers when an order is confirmed
Canceled order
Triggers when an order is canceled
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create variant
Creates a new variant for the specified product
Create coupon
Creates a new coupon
Invite member to portal
Invites a member to the selected portal using email address
Create product
Creates a new product
Update product
Updates the details of an existing product
Mark order as shipped
Marks the status of the specified order as shipped
Mark order as delivered
Marks the status of the specified order as delivered
Update variant
Updates the details of an existing variant
Mark order as void
Marks the status of the specified order as void
Mark order as confirmed
Marks the status of the specified order as confirmed
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Fetch product - By ID
Fetches the details of an existing product by ID
Fetch product - By name
Fetches the details of an existing product by name
Fetch sales order
Fetches the details of an existing sales order
Fetch variant - By ID
Fetches the details of an existing variant by ID
Create ticket
Creates a new ticket
Add contact to group
Adds a contact to the selected group
Create company
Creates a new company
Create contact
Creates a new contact
Update ticket
Updates the details of an existing ticket
Remove contact from group
Removes a contact from the selected group
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
What is Zoho Commerce?
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
