Integrate Zoho Commerce with RingCentral
Send information between Zoho Commerce and RingCentral automatically, without writing any code, using Zoho Flow.
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Send a confirmation SMS via RingCentral when new orders are placed in Zoho Commerce
Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a notification via RingCentral whenever new orders are generated in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.
Send a confirmation SMS via RingCentral when new orders are placed in Zoho Commerce
Zoho Commerce + RingCentral
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Supported triggers and actions
Integrate Zoho Commerce and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Product created
Triggers when a new product is created
Product updated
Triggers when the details of an existing product are updated
Delivered order
Triggers when an order is delivered
Canceled order
Triggers when an order is canceled
Declined order
Triggers when an order is declined
New order
Triggers when a new order is received
Shipped order
Triggers when an order is shipped
Confirmed order
Triggers when an order is confirmed
Sales order payment received
Triggers when a sales order payment is received
New team chat
Triggers when a new team chat is created
New call
Triggers when a new call is initiated or received
Call recorded
Triggers when a call is recorded
New voicemail
Triggers when a new voicemail is sent or received
Call answered
Trigger when a call is answered
New SMS
Triggers when a new SMS is sent or received
Call disconnected
Triggers when a call is ended
Call missed
Triggers when a call is missed
All Actions - Actions are the automated tasks
Create product
Creates a new product
Create variant
Creates a new variant for the specified product
Create coupon
Creates a new coupon
Invite member to portal
Invites a member to the selected portal using email address
Update variant
Updates the details of an existing variant
Update product
Updates the details of an existing product
Mark order as delivered
Marks the status of the specified order as delivered
Mark order as confirmed
Marks the status of the specified order as confirmed
Mark order as shipped
Marks the status of the specified order as shipped
Mark order as void
Marks the status of the specified order as void
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch sales order
Fetches the details of an existing sales order
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Fetch product - By name
Fetches the details of an existing product by name
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch variant - By ID
Fetches the details of an existing variant by ID
Fetch product - By ID
Fetches the details of an existing product by ID
Fetch customer - By email address
Fetches the details of an existing customer by email address
Create team message
Creates a new team message
Send SMS
Sends a new SMS to the specified phone number
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Fetch user
Fetches the details of an existing user
Fetch call record by ID
Fetches the details of an existing call record by ID
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch extension
Fetches the details of the existing extension
Fetch call by session ID
Fetches the details of an existing call by session ID
Fetch call by ID
Fetches the details of an existing call by ID
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch contact
Fetches the details of an existing contact
What is Zoho Commerce?
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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