Integrate Zoho Commerce with RingCentral
Send information between Zoho Commerce and RingCentral automatically, without writing any code, using Zoho Flow.
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Send a confirmation SMS via RingCentral when new orders are placed in Zoho Commerce
Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a notification via RingCentral whenever new orders are generated in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.
Send a confirmation SMS via RingCentral when new orders are placed in Zoho Commerce
Zoho Commerce + RingCentral
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Supported triggers and actions
Integrate Zoho Commerce and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Product created
Triggers when a new product is created
Product updated
Triggers when the details of an existing product are updated
Delivered order
Triggers when an order is delivered
Canceled order
Triggers when an order is canceled
Declined order
Triggers when an order is declined
New order
Triggers when a new order is received
Shipped order
Triggers when an order is shipped
Confirmed order
Triggers when an order is confirmed
Sales order payment received
Triggers when a sales order payment is received
New team chat
Triggers when a new team chat is created
New call
Triggers when a new call is initiated or received
Call recorded
Triggers when a call is recorded
New voicemail
Triggers when a new voicemail is sent or received
Call answered
Trigger when a call is answered
New SMS
Triggers when a new SMS is sent or received
Call disconnected
Triggers when a call is ended
Call missed
Triggers when a call is missed
All Actions - Actions are the automated tasks
Create product
Creates a new product
Create variant
Creates a new variant for the specified product
Create coupon
Creates a new coupon
Invite member to portal
Invites a member to the selected portal using email address
Update variant
Updates the details of an existing variant
Update product
Updates the details of an existing product
Mark order as delivered
Marks the status of the specified order as delivered
Mark order as confirmed
Marks the status of the specified order as confirmed
Mark order as shipped
Marks the status of the specified order as shipped
Mark order as void
Marks the status of the specified order as void
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch sales order
Fetches the details of an existing sales order
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Fetch product - By name
Fetches the details of an existing product by name
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch variant - By ID
Fetches the details of an existing variant by ID
Fetch product - By ID
Fetches the details of an existing product by ID
Fetch customer - By email address
Fetches the details of an existing customer by email address
Create contact
Creates a new contact
Create team message
Creates a new team message
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Send SMS
Sends a new SMS to the specified phone number
Update contact
Updates the details of an existing contact
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Fetch call by session ID
Fetches the details of an existing call by session ID
Fetch extension
Fetches the details of the existing extension
Fetch call record by ID
Fetches the details of an existing call record by ID
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch call by ID
Fetches the details of an existing call by ID
Fetch user
Fetches the details of an existing user
Fetch contact
Fetches the details of an existing contact
What is Zoho Commerce?
Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.
Similar apps
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
