![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Integrate Zoho Desk with Teamwork Projects
Send information between Zoho Desk and Teamwork Projects automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Add new tasks to your Teamwork Projects for new tickets generated in Zoho Desk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Teamwork Projects for new tickets generated in Zoho Desk.
How it works
- The flow triggers when a new ticket is created or if the details of an existing ticket are updated in Zoho Desk.
- Zoho Flow creates a new task in the selected task list in Teamwork Projects.
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Add new tasks to your Teamwork Projects for new tickets generated in Zoho Desk
Zoho Desk + Teamwork Projects
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Zoho Desk and Teamwork Projects
Connect Zoho Desk and Teamwork Projects with over 650+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho Desk and Teamwork Projects using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Task created
Triggers when a new task is created in the selected portal
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Account updated
Triggers when the details of the selected account is updated
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Agent created
Triggers when a new agent is created in the selected portal
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Agent updated
Triggers when the details of an agent is updated in the selected portal
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Call updated
Triggers when the details of a call is updated in the selected portal
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Time entry updated
Triggers when a time entry is updated in the selected task
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Agent availability updated
Triggers when the availability of an agent is updated
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Account created
Triggers when a new account is created in the selected portal
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Contact updated
Triggers when the details of a contact is updated in the selected portal
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Ticket moved
Triggers when a ticket is moved to a different team or department
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Event updated
Triggers when the details of an event is updated
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Ticket created
Triggers when a new ticket is created in the selected portal
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Article created
Triggers when a new article is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Ticket comment added
Triggers when a new ticket comment is added in the selected portal
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Ticket updated
Triggers when the details of the selected ticket is updated
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Call created
Triggers when a new call is created in the selected portal
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Ticket approval updated
Triggers when the details of an existing ticket approval are updated
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Article updated
Triggers when an existing article is updated
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Event created
Triggers when a new event is created in the selected portal
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Ticket created or updated
Triggers when a new ticket is created or if the details of an existing ticket are updated
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Ticket thread added
Triggers when a new ticket thread is added in the selected portal
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Task updated
Triggers when the details of a task is updated in the selected portal
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Contact created
Triggers when a new contact is created in the selected portal
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Ticket approval added
Triggers when a new ticket approval is added
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Time entry created
Triggers when a new time entry is created in the selected task
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Product created
Triggers when a new product is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Ticket comment updated
Triggers when the selected ticket comment is updated
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New task
Triggers when a new task is created in the selected project
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New milestone
Triggers when a new milestone is created in the selected project
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New task list
Triggers when a new task list is created in the selected project
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New company
Triggers when a new company is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New message
Triggers when a new message is created in the selected project
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New person in project
Triggers when a new person is added in the selected project
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New person
Triggers when a new person is added
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New project
Triggers when a new project is created
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New time entry
Triggers when a new time entry is created in the selected project
All Actions - Actions are the automated tasks
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Add user to group
Adds the specified users to an existing group
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Add tag
Adds a tag to the specified ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create contact
Creates a new contact in the selected organization
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create custom module record
Creates a new custom module record
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Remove tag
Removes a tag from the specified ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create task comment
Creates a new comment in the specified task
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create topic comment
Creates a comment for the specified topic
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create product
Creates a new product in the selected organization
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Add ticket time entry
Adds time entry for an existing ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Add task time entry
Adds time entry for an existing task
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Request approval for ticket
Requests an approval for an existing ticket from the specified approver
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create call
Creates a new call in the selected organization
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create topic
Creates a new topic
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create article
Creates a new article
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create account
Creates a new account in the selected organization
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create agent
Creates a new agent in the selected organization
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create event
Creates a new event in the selected organization
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create ticket
Creates a new ticket in the selected organization
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create contract
Creates a new contract for the selected account
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create ticket comment
Creates a comment in the selected ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create contact comment
Creates a comment in the selected contact
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Send email reply
Sends a reply for the specified ticket created in the email channel
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Create task
Creates a new task in the selected department
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update topic
Updates the details of an existing topic
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Remove user from group
Removes the specified users from an existing group
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update custom module record
Updates the details of an existing custom module record
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update ticket timer
Updates the timer of an existing ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update product
Updates the details of the selected product
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update account
Updates the selected account
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update article
Updates the details of an existing article
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Send custom channel reply
Sends reply for a ticket via the selected channel
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Invite contact to the help center
Invites the specified contacts to help center
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Close ticket
Closes the specified tickets
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update contact comment
Updates the specified comment in the selected contact
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update task
Updates the details of an existing task
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update call timer
Updates the timer of an existing call
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update task timer
Updates the timer of an existing task
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update contract
Updates the details of an existing contract
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update agent
Updates the details of an existing agent
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Associate accounts to contact
Associates the specified account with the specified contact
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update KB user status
Updates the status of an existing KB user
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Move ticket
Moves the specified ticket to the selected department
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Mark or Unmark ticket as spam
Marks or unmarks the specified ticket as spam
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update contact
Updates the selected contact
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Edit ticket time entry
Edits the time entry of an existing ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update call
Updates the details of the specified call
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update ticket comment
Updates the comment for the specified ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Update agent availability
Updates the availability status of an existing agent
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch ticket thread
Fetches ticket thread by its unique ID
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch customer happiness
Fetches the happiness feedback of an existing customer
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch ticket tags
Fetches ticket tags using ticket ID
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch account
Fetches an existing account by name or ID
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch KB user
Fetches the details of an existing KB user
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch ticket time entry
Fetches the time entry of an existing ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch contact
Fetches a contact by email address, unique ID, or contact name
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch custom module record
Fetches the details of an existing custom module record
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch article
Fetches the details of an existing article
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch agent
Fetches the details of an existing agent by ID or email
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch ticket
Fetches the details of an existing ticket
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch task
Fetches the details of an existing task by ID
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch call
Fetches the details of a call based on the selected field
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch event
Fetches the details of an event based on the selected field
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch product
Fetches the details of an existing product by unique ID or name
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Fetch contract
Fetches the details of an existing contract
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Trash contact
Moves selected contact to the recycle bin
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Trash ticket
Moves selected ticket to the recycle bin
![](https://flow-jp-public.nimbuspop.com/flow-apps/zoho_desk.png)
Trash account
Moves selected account to the recycle bin
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create milestone
Creates a new milestone in the selected project
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Add person
Adds a new person
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create project
Creates a new project
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create message
Creates a new message in the selected project
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create time entry
Creates a new time entry in the selected project
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create company
Creates a new company
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create task
Creates a new task in the selected task list
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Fetch person
Fetches the details of a person by person ID or email address
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Fetch company
Fetches the details of an existing company
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Fetch project
Fetches the details of an existing project
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Fetch tag
Fetches the details of a tag by ID or name
![](https://flow-jp-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Fetch task
Fetches the details of an existing task
What is Zoho Desk?
Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.
Similar apps
What is Teamwork Projects?
Teamwork Projects is project management software for collaborative teams . You can categorize your projects, add tags, and create task list templates to plan your projects efficiently.
Similar apps
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