

Integrate Zoho SalesIQ with Yodiz
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Supported triggers and actions
Integrate Zoho SalesIQ and Yodiz using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator

Conversation participants deleted
Triggers when a participant is removed from a conversation

Conversation created
Triggers when a new conversation is created

Conversation participants added
Triggers when participants are invited to the chat

Conversation rated
Triggers when a conversation is rated

Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator

Operator added
Triggers when a new operator is added

Conversation attender updated
Triggers when an operator picks up a chat

Conversation missed
Triggers when a conversation is missed

Conversation completed
Triggers when a conversation is completed

Conversation transfer initiated
Triggers when a conversation transfer is initiated

Department created
Triggers when a new department is created to the specified portal

Epic created
Triggers when a new epic is created

Issue created
Triggers when a new issue is created

Task created
Triggers when a new task is created in a user story

User story created
Triggers when a new user story is created
All Actions - Actions are the automated tasks

Associate operators to department
Associates operators to the selected department

Send message to latest conversation
Sends a message to the latest conversation

Create article
Creates a new article

Enable department
Enables the selected department

Disable department
Disables the selected department

Update operator status
Updates the status of an existing operator

Create user story
Creates a new user story

Update epic
Updates the details of an existing epic

Create task
Creates a new task in the selected user story

Update user story
Updates the details of an existing user story

Create issue
Creates a new issue

Create epic
Creates a new epic

Update issue
Updates the details of an existing issue

Update task
Updates the details of an existing task
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
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What is Yodiz?
Yodiz is a web-based agile project management application for scaling agile and DevOps. It supports product backlog management, kanban, scrum management, bug tracking, team discussions, and software configuration management integrations.
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