

Integrate Zoho Writer with ServiceDesk Plus Cloud
Send information between Zoho Writer and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Zoho Writer and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Document created in Zoho Docs
Triggers when a new document is created in Zoho Docs

Document created in WorkDrive
Triggers when a new document is created in the selected WorkDrive

Document created and moved to folder
Triggers when a new document is created and moved to the selected folder

Document edited
Triggers when an existing document is edited

Change status updated
Triggers when the status of an existing change is updated

Requester created
Triggers when a new requester is created

Note created
Triggers when a new note is created

Asset created
Triggers when a new asset is created

Request updated
Triggers when the details of an existing request are updated

Task updated
Triggers when the details of an existing task are updated

Change updated
Triggers when a change is updated

Request updated in template
Triggers when an existing request is updated in the selected template

Request approved
Triggers when an existing request is approved

Problem created
Triggers when a new problem is created in a template

Request created in template
Triggers when a new request is created in the selected template

Request created
Triggers when a new request is created

Task created
Triggers when a new task is created

Change created
Triggers when a new change is created

Task closed
Triggers when a task is closed
All Actions - Actions are the automated tasks

Merge and email document
Creates a merged document with the selected template and sends it through email

Merge and email document - WorkDrive
Creates a merged documents with the selected template and sends it through email

Merge document and invoke function
Creates a merge document with the selected template and invokes the function associated with it

Send document for signature
Sends the specified document for electronic signature

Merge and sign document
Creates a merged document with the selected template and signs it

Merge and store document - WorkDrive
Creates a merged document with selected template and stores it in WorkDrive

Merge and store document
Creates a merged document with the selected template and stores it

Upload document
Uploads the selected document and optionally to the selected folder

Create document
Creates a new document with the given text

Mark or unmark final status
Marks or unmarks the status of the specified document as final

Mark or unmark favorite
Marks or unmarks the specified document as favorite

Lock or unlock document
Locks or unlocks the specified document

Create request note
Creates a note for the selected request

Create change
Creates a new change

Create requester
Creates a new requester

Associate request with problem
Associates a request with a specific problem

Create request
Creates a new request

Create problem
Creates a new problem

Add solution
Adds a new solution

Update problem
Updates the details of an existing problem

Update requester
Updates the details of an existing requester based on ID

Update request
Updates the details of an existing request

Update change
Updates the details of an existing change

Fetch change UDF attributes
Fetches a change's UDF attributes by name

Fetch request - By ID
Fetches the details of an existing request by ID

Fetch requester
Fetches the details of an existing requester by email address

Fetch problem
Fetches the details of an existing problem by ID

Fetch request UDF attributes
Fetches a request UDF attribute by its name

Fetch change attribute
Fetches the details of an existing change attribute by name

Fetch problem attribute ID
Fetches the selected problem's attribute ID by name

Fetch solution topic
Fetches a solution topic by its name

Find a request attribute
Fetches a request attribute by its name
What is Zoho Writer?
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What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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